Health Technology Pty LTD Terms and Conditions


  • or (the “Website”) is owned and operated by Health Technology Pty Ltd, registration number: 1972/012896/07 (hereinafter referred to as “Health Technology Pty Ltd”).
  • Website Visitors (“Users” or “you”), including any Users who purchase any products on the Website (“Purchasers”) are bound by these terms and conditions (“T&C”). If you do not agree to these T&C, do not continue to use the Website. Your continued use of the Website will constitute acceptance of the T&C in this document and any other mentioned document, unmodified by you.

Agreements of Sale:

Placing a product in a shopping basket or adding it to a wish list without completing the purchase cycle does not constitute an agreement of sale and/or an order for such product.

An agreement of sale only comes into effect if and when (i) you electronically submit a properly completed order for one or more products in your shopping basket; and (ii) payment is received by Health Technology Pty Ltd and has been confirmed by our bank.

Termination of Sales & Cancellation of Orders:

  • By Health Technology Pty Ltd: Health Technology Pty Ltd reserves the right, for purposes of preventing suspected fraud to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Health Technology Pty Ltd, in whole or in part, on notice to you. Health Technology Pty Ltd shall only be liable to refund monies already paid by you (see Health Technology Pty Ltd’s Refund Policy in this regard) and accepts no other liability which may arise as a result of such refusal to process any order/sale.
  • By You: Save for certain exceptions, and subject to certain charges, you may cancel a sale where delivery is delayed beyond the stipulated delivery date/timeframe (or where none is specified, beyond 30 days from the order date).


Cosmetic, Spares and Accessories:

We have listed our range of cosmetic, spares and accessories on our website.  If you wish to purchase any of these products, please email us at, with a list of the required products and your delivery address.  We will revert with a quote for the requested items and shipping costs.


We do not ship our cosmetic range internationally.

Product Pricing:

The price of each product is displayed within the product listing and excludes shipping costs. Shipping for Professional Body, Professional Face and Professional Heat machines will be shown once added to your cart. Health Technology Pty Ltd has the right to change any products and product prices at any time.


At certain times and at the discretion of Health Technology, coupons may be issued.

Coupons are issued under specific terms and conditions regulating when and how they may be used.  As a general rule and unless specified otherwise on the specific Coupon itself –

  • a Coupon can only be used with the specific promotional offer it has been issued for
  • only one Coupon can be used per shopping basket; and
  • the value of the Coupon will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you. Please note the following exception in this regard: should the value of the products in your shopping basket have qualified for ‘Free Delivery’, but after application of the Coupon to such basket, the remaining balance is less than the value required in order to qualify for Free Delivery, delivery costs in respect of such basket will be added and be payable by you.

Note that Coupons cannot be –

  • used to purchase other or Coupons;
  • exchanged for cash; or
  • transferred or assigned to any other person.

Shipping Charges:

Delivery charges differ depending on a variety of factors, including product type and weight, as well as delivery address.

Delivery charges calculated on the website are to major centres only.  If delivery is required to an outer lying area, Health Technology reserves the right to provide updated shipping costs for your acceptance before the order is processed.


Health Technology Pty Ltd delivers to addresses both within and beyond the borders of South Africa.

The following countries are excluded from shipping as we have a distributor in country.  Please contact us should you wish to make a purchase.

Canada, Poland and Romania

Shipping Timeframe:

Important things to note generally:

  • Delivery periods are calculated based on business days only. Saturdays, Sundays and public holidays are not taken into account in calculating delivery periods. So, for eg, if you order something over the weekend, the delivery period will only start running on the next business day.
  • If products with different delivery times are ordered together, the product with the longest delivery time will determine the delivery time of all the products in the order. So, if you want to order various products where some have a shorter delivery period than others, Health Technology Pty Ltd recommends that you order such products separately from the products requiring longer delivery times.
  • Health Technology Pty Ltd makes every effort to ensure that the information supplied on the Website is accurate. Where delays and out of stock situations occur, every reasonable effort will be made to inform the Purchaser.

Inside the borders of South Africa

All Health Technology Pty Ltd items listed on the website usually ship within 2-3 days of receipt of payment confirmation.  However, note the following in particular:

Delivery service is economy express and you can expect to receive your order within approximately 2 working days from dispatch.  This is for main cities in South Africa. “Main cities” include any destination within a 50km radius of the following cities: Pretoria, Johannesburg, Bloemfontein, Cape Town, Port Elizabeth, East London, Durban.  Delivery outside main cities is usually within approximately 3 working days.

Outside the borders of South Africa

Goods to the following international destinations are sent as follows:

  • African countries – delivery to a post office EMS only;
  • All other countries – delivery to a post office EMS only,

A courier service may be available, depending on location. Such a service can be requested, please email for a shipping quote.

Delivery usually takes place within 2 or 3 weeks (average 7-10days) after dispatch, however, seasonal peaks and delays at customs is outside the control of Health Technology Pty Ltd and deliveries may take up to 12 weeks.  You will be required to collect the parcel from your local post office.

Value Added Tax:

Value added tax at the rate of 15% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and\or the shipping address are international.

Import Duties and Taxes

When ordering products from Health Technology for delivery outside of South Africa, you may be subject to taxes and import duties, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. When ordering from Health Technology, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products.

Payment Methods

Confirmation of funds in Health Technology Pty Ltd’s account by our bank, will constitute confirmation of payment.  Your payment for any products ordered from Health Technology Pty Ltd must be made to us in any one of the following ways:

  • Paypal
  • Payfast – allows for EFT and credit card payment

If you would prefer to do an EFT, please email

Stock availability:

Stocks of all goods on offer are limited.  Health Technology Pty Ltd shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued.  However, should Health Technology Pty Ltd be unable to fulfil any order placed by you at the advertised price due to stock having sold out, Health Technology Pty Ltd will notify you and you will be entitled to a refund of the amount paid by you for such product.


Please note that although Health Technology Pty Ltd endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy, Health technology has the right to change products and product specifications at any time including pricing.

Health Technology Pty Ltd shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges, Health Technology Pty Ltd will not be obliged to sell products at such incorrect prices and/or delivery charges, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.


Product received may vary slightly from images displayed on the website. As we make product enhancements or model name changes, stock with the new changes will only ship once the current stock holding is depleted.


Our machines carry a 2-year carry in warranty.

Our accessories and spares carry a 1-year carry in warranty.

You are required to register your product on the warranty portal.  You will be provided with a portal link with your purchase, in-order to complete the registration process.

If you have a fault, you can contact us on

Refund Policy

In the event you have paid for your order and it has not been dispatched and you elect to cancel the sale due to the following reasons; Health Technology(Pty) Ltd is unable to honour your order due to stock storages, variance is purchase price or shipping costs, a refund will be issued.

Any customised orders can’t be cancelled or returned.


If your company name/logos will be applied to any of the products, Health Technology may call for a 60% deposit before the order goes into production.

Defects, Returns, Refunds

Should you not be satisfied with any product purchased by you on the Website (from Health Technology Pty Ltd), by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced, as the case may be. The Refund Policy regulates your rights in this regard, and how products are to be returned to us.


Save for Health Technology Pty Ltd being liable to you –

  • under the Consumer Protection Act 68 of 2008 (“CPA”) in relation to any products sold by Health Technology Pty Ltd to you via the Website; and
  • under sections 43(5) and 43(6) of the ECT Act in relation to Health Technology Pty Ltd’s payment systems not being sufficiently secure,

Neither Health Technology Pty Ltd nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this Website or the services or content provided from and through this Website. Furthermore, Health Technology Pty Ltd makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this Website are free from errors or omissions or that the service will be 100% uninterrupted and error free. You are encouraged to report any possible malfunctions and errors to

Information, ideas and opinions expressed on this Website should not be regarded as professional advice or the official opinion of Health Technology Pty Ltd and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Website.

Governing Law and Jurisdiction

This Website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the ‘Disputes’ clause of these T&C, you and Health Technology Pty Ltd submit to the non-exclusive jurisdiction of the South African courts.


We respect your privacy and will not disclose your personal information to third parties for marketing purposes if you have requested us not to do so (which you are able to do at any time). The manner in which we use your information is regulated in more detail as described in our Privacy Policy (“Privacy Policy”). The Privacy Policy is hereby incorporated by reference into these T&C. So, if you are not satisfied with the level of privacy we provide or otherwise disagree with anything in the Privacy Policy, then you are deemed to not agree to these T&C and you should not use the Website, because as stated above, your continued use of the Website will constitute acceptance of the T&C, including the Privacy Policy.


Any person that delivers or attempts to deliver any damaging code to this Website or attempts to gain unauthorised access to any page on this Website shall be prosecuted and civil damages shall be claimed if Health Technology Pty Ltd suffers any damage or loss.

You agree and warrant that your log-in name and password shall be used for your personal use only and shall not be disclosed to any third party.

You allow Health Technology Pty Ltd to take all reasonable steps to ensure the integrity and security of the Website and back-office applications.

Changes to Agreement

Health Technology Pty Ltd may, in its sole discretion, change these T&C or any part thereof at any time. It is your responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on, or from using in any way, the Website. Please check for changes to this document, each time you purchase.


Between you and Health Technology Pty Ltd: Save for urgent or interim relief which may be granted by a competent court, in the event of any dispute of any nature whatsoever arising between you and Health Technology Pty Ltd on any matter provided for in, or arising out of these T&C, and not resolved through the Customer Relations Department of Health Technology Pty Ltd, then such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa. .

Address for Notices

Health Technology Pty Ltd chooses as its address for all purposes under these T&C, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the following address: Main offices, with a copy to (the sending of such copy being required in order for any notice to be validly delivered to Health Technology Pty Ltd).

Term and Termination

These T&C shall commence from the date on which they are published on the Website and continue indefinitely, as amended by Health Technology Pty Ltd from time to time (as described above), for so long as the Website exists and is operational, Health Technology Pty Ltd being entitled to terminate these T&C and/or shut down the Website at any time (subject to still processing any orders then already placed and accepted by Health Technology Pty Ltd).

Copyright & other Intellectual Property Rights

Any and all copyright subsisting in the Website, including these T&C, vests in Health Technology Pty Ltd and all rights not expressly granted are reserved. Health Technology Pty Ltd, you may only download, view and print content from this Website for private and non-commercial purposes. Health Technology Pty Ltd cannot screen or edit all the content available from the Website and does not accept any liability for illegal, defamatory or obscene content. You are encouraged to inform Health Technology Pty Ltd of any content that may be offensive or illegal.

All the content, trademarks and data on this Website, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to Health Technology Pty Ltd and as such are protected from infringement by local and international legislation and treaties.

Electronic Communications

When you visit the Website or send e-mails to Health Technology Pty Ltd, you consent to receiving communications from Health Technology Pty Ltd electronically and agree that all agreements, notices, disclosures and other communications sent by Health Technology Pty Ltd satisfy any legal requirements, including but not limited to the requirement that such communications should be “in writing”.

No person, business or web site may frame this site or any of the pages on this Website in any way whatsoever.

No person, business or web site may use any technology to search and gain any information from this Website without the prior written permission of Health Technology Pty Ltd. Such permission could be obtained from

Privacy Policy

The Health Technology (Pty) Ltd believes that dealing with personal information in a proper manner is an important social responsibility and declares that it will strive to protect personal information according to the privacy protection policy set out below:


The Health Technology (Pty) Ltd will abide by all laws and regulations related to privacy protection and will continue to develop and refine its internal management system based on this policy of improvement.

Acquisition and use of Personal Information

The Health Technology (Pty) Ltd will both acquire personal information in a fair and lawful manner, and where restriction on the use of such information is specified, the acquired personal information will not be used for any other purpose other than as specified.

Provision of Personal Information to Third Parties

The Health Technology (Pty) Ltd will not provide any personal information to any third party unless prior authorization is obtained, or due legal or regulatory procedure followed.

Proper Management of Personal Information

The Health Technology (Pty) Ltd will implement the necessary and proper safety control measures based on this policy and the information management rules, as well as providing its directors, employees, and other related personnel with the necessary education and training to properly manage personal information.


The ECT Act states that when goods or services are offered by way of certain electronic transactions, the seller thereof must make certain information about it available to customers on websites where the goods or services are offered.

Health Technology Pty Ltd’s information is as follows:

Full name: Health Technology Pty Ltd. Registered in South Africa, registration number 1972/12896/07

Website:  &

Official email address: